fa77 Privacy Policy – How Your Personal Data Is Handled

What This Policy Covers

1. Information We Collect

When you register an account on fa77, we collect basic personal information including your full name, date of birth, contact number, and a valid email address.We also collect payment-related details when you make deposits or request withdrawals, such as your chosen payment method and transaction reference numbers. As you use the platform, we may automatically collect technical data including your IP address, device type, browser version, and session activity logs. If you contact fa77 support, any correspondence you send — including messages, attached documents, and your stated concerns — will be stored as part of your account record. We collect only what is necessary to deliver the platform services and to comply with applicable Philippine regulations governing online gaming operators. All collected information is stored securely and is not shared with third parties for commercial marketing purposes.

2. How We Use Your Information

The personal information you provide during registration is used primarily to verify your identity, maintain your account, and process your deposits and withdrawals in Philippine pesos. fa77 uses your contact details to send you account notifications, security alerts, and responses to any support queries you submit through the platform. Technical data such as your IP address and login activity is used for fraud prevention, account security monitoring, and platform performance analysis. If you have opted in to receive promotional communications, your email or contact number may be used to inform you of relevant offers available on the Latest Promotions page or active voucher codes on the Voucher page. We do not use your personal data to build profiles for sale to advertisers or third-party marketing companies. Any automated processing of your data is limited to security screening and eligibility checks required by the platform's operating framework.

3. Data Sharing and Disclosure

fa77 does not sell, rent, or trade your personal information to outside parties under any circumstances. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who are contractually bound to handle it securely and use it solely to support our platform operations. In cases where Philippine law or a valid regulatory order requires disclosure, fa77 will cooperate fully with the relevant authority and will notify you where legally permitted to do so. If fa77 undergoes a business restructuring or change of ownership, member data may be transferred as part of that process, and you will be informed in advance. Any third party that receives your data on our behalf is required to apply data protection standards that are at least equivalent to those described in this Privacy Policy. We will never disclose your payment credentials, identity documents, or account balances to unauthorised parties.

4. Data Retention and Deletion

fa77 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine regulatory obligations applicable to online gaming platforms. If you request closure of your account, we will deactivate your profile and cease active use of your personal data, though certain records may be retained for audit and compliance purposes for the period mandated by law. You may request a review of the personal data we hold on you by contacting fa77 support at the email address listed in the footer of this page. Requests to correct inaccurate information will be processed promptly, and corrections will be applied across all relevant records. Data that is no longer required for any lawful purpose will be securely deleted or anonymised in a manner that prevents reconstruction. fa77 conducts periodic reviews of stored data to ensure that retention remains proportionate and justified.

5. Cookies and Platform Tracking

fa77 uses cookies and similar tracking technologies to maintain your login session, remember your platform preferences, and gather anonymised usage statistics that help us improve the user experience. Session cookies are deleted automatically when you close your browser, while persistent cookies may remain on your device for a set period to support features such as saved preferences and returning member recognition. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain platform features. fa77 does not use third-party advertising cookies or cross-site tracking technologies to monitor your activity outside of the platform. Any analytics data collected through platform tracking is aggregated and cannot be used to personally identify individual members without combining it with account data. By continuing to use the fa77 platform after being presented with this notice, you acknowledge the use of cookies as described here.

6. Your Rights as a Philippine Member

As a member of fa77 based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may withdraw consent for optional data uses — such as promotional communications — at any time without affecting your ability to use the core platform features. If you believe your data has been mishandled, you have the right to lodge a complaint with the relevant Philippine data protection authority. fa77 will acknowledge all data-related requests within a reasonable timeframe and will provide a substantive response as promptly as the nature of the request allows. For matters relating to your account data or to exercise any of the rights described here, contact fa77 support using the email address shown in the footer below. You may also visit the FAQ page for answers to common questions about account management and data practices.

Last reviewed: 2025. For data-related queries, contact fa77 support at the address listed in the footer or visit the FAQ page.